Privacy Policy

Your Privacy Matters

Effective Date: October 1, 2025 | Last Updated: October 13, 2025

Overview
Introduction

0xPlaySlots ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

1. Information We Collect

1.1 Information You Provide

  • Account information (name, email address, company name)
  • Billing information (processed securely through third-party payment processors)
  • Communications you send to us
  • API usage preferences and configurations

1.2 Information Collected Automatically

  • IP address and device information
  • Browser type and operating system
  • API usage data and analytics
  • Performance metrics and error logs
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

  • Payment verification from payment processors
  • Analytics data from service providers
  • Publicly available business information
2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our Services
  • To process transactions and send billing information
  • To send administrative information and service updates
  • To respond to your comments, questions, and support requests
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To protect against fraudulent or illegal activity
  • To improve and develop new features
  • To send marketing communications (with your consent)
  • To comply with legal obligations
3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

  • Contract Performance: To provide our Services as agreed in our Terms of Service
  • Legitimate Interests: To improve our Services, ensure security, and prevent fraud
  • Legal Obligations: To comply with applicable laws and regulations
  • Consent: For marketing communications and optional features
4. Data Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We share data with third-party vendors who perform services on our behalf:

  • Cloud hosting providers (AWS)
  • Payment processors (Stripe)
  • Analytics services (Google Analytics)
  • Customer support tools
  • Email service providers

4.2 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures
  • Regular backups and disaster recovery plans

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide our Services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records for analysis and/or audit purposes

When we no longer need personal information, we securely delete or anonymize it. Specific retention periods:

  • Account data: Duration of account plus 30 days
  • Transaction records: 7 years (legal requirement)
  • Marketing data: Until consent withdrawn
  • Analytics data: 24 months
7. Your Rights and Choices

7.1 GDPR Rights (EEA Users)

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request limited processing of your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing activities
  • Withdraw Consent: Withdraw previously given consent

7.2 CCPA Rights (California Residents)

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion
  • Right to non-discrimination

To exercise any of these rights, contact us at privacy@0xplayslots.com. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard Contractual Clauses approved by the European Commission
  • Privacy Shield certification (where applicable)
  • Adequacy decisions by relevant authorities
  • Your explicit consent
9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our Services
  • Provide targeted content and features
  • Detect and prevent fraud

You can control cookies through your browser settings. Note that disabling cookies may affect functionality. For more details, see our Cookie Policy.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending email notification for material changes

Your continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:

0xPlaySlots B.V.

Data Protection Officer

Email: privacy@0xplayslots.com

Address: Herengracht 282, 1016 BX Amsterdam, Netherlands

Phone: +31 20 123 4567

Supervisory Authority

EU residents have the right to lodge a complaint with their local supervisory authority. For Netherlands: Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

Version History
  • Version 2.0 - October 13, 2025: Updated data retention policies
  • Version 1.9 - October 7, 2025: Added CCPA compliance
  • Version 1.0 - October 1, 2025: Initial policy